Shipping policy

PRODUCTION TIME 

Please allow 1-2 business days for non personalised orders to ship, and 1-3 business days for personalised orders to be made and shipped. The production time required is stated on each product page.

FREE SHIPPING

We offer FREE non-tracked shipping within the UK. You can upgrade to a tracked service at checkout.

For international orders over £55, we provide FREE tracked shipping. 

CUSTOM FEES

We won't be responsible for any custom fees once orders have been shipped. By purchasing our items, you consent that orders sent to you may require custom fees when arriving in your country. 

LOST PARCELS

In case it happens, we'll investigate it, and a replacement will be sent once it's confirmed lost.
  
TRACKING NUMBER

Tracking numbers are provided for all orders, except for UK orders shipped with free standard shipping.