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FREE UK Standard Shipping
custom.jouel
FREE International Shipping Over GBP £55
custom.jouel

Production & Shipping

PRODUCTION TIME 

We aim to ship all orders in 1-3 business days. In rare cases, if there's any delay, we will notify customers in advance.

COUNTRIES COVERED & SHIPPING OPTIONS

We ship worldwide via Royal Mail / Transglobal Express.

SHIPPING TIME 

We ship worldwide, and shipping times vary between 1-10 weeks under normal circumstances. Please see below an estimated shipping times by countries.

UK: approx. 2-4 business days (FREE Standard) / 1-2 business days (Express)

US: approx. 1-2 weeks 

United Arab Emirates: approx. 1-2 weeks 

Ireland: approx. 1-2 weeks 

Germany: approx. 1-2 weeks 

France: approx. 1-2 weeks

Spain: approx. 1-2 weeks 

Portugal: approx. 1-2 weeks 

Poland: approx. 1-2 weeks 

Austria: approx. 1-2 weeks 

Belgium: approx. 1-2 weeks 

Rest of other countries: approx. 2-10 weeks

(The shipping times above are not guaranteed. Actual delivery times may vary depending on circumstances.)

SHIPPING FEES

We offer FREE standard (non-tracked) shipping within the UK. Shipping upgrades are available for an additional cost.

International shipping starts at £3. We also provide FREE tracked shipping for international orders over £55.

CUSTOM FEES 

We are not responsible for any customs fees once your order has been shipped. By purchasing from us, you acknowledge that your order may incur customs charges upon arrival in your country.

TRACKING NUMBER 

All tracked orders will receive a tracking number. You’ll receive an email with your tracking details once your order has been shipped.